"I needed help with finishing up a hot water install after my previous plumber failed to complete the job. I was upset and already developed trust issues when working with contractors. Johnny was great from start to finish. He was quick to get back to me when I had questions, and even responded on a Sunday when I had a concern. What made me feel better about hiring another plumber was he found issues with the previous one's work and even offered to fix it. If you want to feel like you're treated like a customer that they care about - use Johnny. He's a master plumber and even comes out to the jobsite to do the work. I'll definitely use him again."